OUR SERVICES
Service Solution Map
Cybersecurity
IDENTIFY
• Virtual CISO
• Vulnerability Assess.
• Penetration Test
• Government Risk Compliance
• Security Awareness Training
PROTECT
• Managed Firewall Restore
• Web App Security
• Email Security
• Endpoint Protection
• Managed Cloud FW
• Data Loss Prevention
• Zero-Trust Framework
• Patch Mgmt
• Identity & Access Mgmt
DETECT
• Log Mgmt (SIEM)
• Machine Learning
• Intrusion Detection
• Intrusion Prevention
• SOC as a Service
RESPOND
• Incident Response
• Containment
• Eradication / Restore
AI
• AttackIdentification
• Rapid Response
• SocialEngineering Detection
• Biometrics Auth. System
Customer Experience
CONTACT CENTER
• Automatic Call Distribution (ACD)
• APIs & SDKs
• Branded Caller ID
• Call and Screen Recording
• CRM/ERP Integrations
• Dialers (Preview, Power, Predictive)
• Inbound/Outbound/ Blended
• Interactive Voice Response (IVR)
• Omnichannel & Digital Engagement
• Voice, Email, Chat, Mobile
• Social, SMS/Text, Video
• Reporting, Analytics & BI
• Self-Service
• UC Integrations
BUSINESS PROCESS
OUTSOURCING EMPLOYEE ENGAGEMENT
• Gamification
• Workforce Mgmt
• Workforce
Optimization
KNOWLEDGE MGMT, QUALITY MGMT & ASSURANCE
• Agent Coaching & Performance
• Compliance & Monitoring
COMPLIANCE CONSULTING &
IMPLEMENTATION
CRM INTEGRATORS & LICENSES
ROBOTIC PROCESSAUTOMATION
(RPA)
UCaaS
• Voice and Video Calling
o Call forwarding
o Voicemail
o Caller ID
• Messaging and Chat
• Conferencing
• Collaboration Tools
• Presence
• Mobile Access
• Integrations
(CRM, etc)
• CPaaS
PREMISES SYSTEMS
• Prem as-a-Service
• SIP Trunks
AI
• Conversational AI & Chatbots
• Generative AI
• Real-Time AgentAssist
•
Virtual Assistants
Mobility
CORE PRODUCTS
• Handsets/Phones
• Tablets
• eSim
• MultiSim
WIRELESS NETWORK
• LTE/4G/5G Connectivity
• Device Usage Mgmt
• Application Filtering
• Detailed Reporting
• Distributed Antenna Service
(DAS)
• Satellite
• Private LTE/4G/5G
• POTS replacement over cellular
MANAGED MOBILITY
• MDaaS
• Staging/Kitting
• Helpdesk
• Break/Fix
• MDM
• Plan Optimization
• RMA
AI
• Performance & Billing Optimization
Cloud & Managed Services
CLOUD CONNECTIVITY
• Data Fabrics
• Public Cloud Connections
• AWS Direct Connects
• AZURE Express Routes
• Oracle FastConnects
• CDN
• SaaS platforms
INFRASTRUCTURE
• Data Center & Cloud
• Public Cloud
o AWS
o AZURE
o GCP
o Oracle Fusion
o SAP HANA
• Private Cloud
• Hybrid & Multi Cloud
• IaaS
• PaaS
• Bare Metal
• DRaaS
• BUaaS
• Data Center Colocation
STORAGE
• Cloud Based Storage
o Object
o File
o Block
LICENSE & APPLICATION
• Software License Mgmt.
• ERP Mgmt.
• Software License Optimization
• Software License
MANAGED & PRO SERVICES
• Helpdesk as a Service
• ITO – IT Outsourcing
• Cloud Migration
• Application Mgmt. (ERP, CRM, etc.)
AI
• Application Optimization
• Robotics Processing Automation
• Data Lakehouse
• Load balancing Predictive
Analytics
• LLMaaS
Advanced Networking
SASE
• Network optimization and security
• CASB
SD-WAN
• Auto-Failover
• Intelligent Routing
• VNF (Virtual
Network)
• Firewall
• Application Aware
CONNECTIVITY
• Broadband/Coax
• Dedicated Fiber
• WISP /Microwave
• 4G/5G Internet
• Satellite Internet
• Aggregation
MANAGED WIFI
• Internal Network
• Guest Network
SECURITY
• Firewall (Prem / Web)
• Endpoint Security
• Network SecurityAssessment
• Zero Trust
NETWORK MGMT
• Monitoring & Mgmt
AI
• AI Ops
• Performance and Billing
Optimization
IoT
SENSORS
• Temperature
• Pressure
• Soil Moisture/content
PHYSICAL SECURITY
• Cameras
• Access Control
• Video Analytics
ENERGY
• Electric
• Gas
• Solar
• EV Chargers
VERTICAL-SPECIFIC
• Smart City
• Agriculture
• Manufacturing
• Logistics
• Hospitality
REPORTING
• Geo-Fence
• Detailed Use
• Velocity /Acceleration
AI
• Computer Vision
• Telematics
• IoT Data Analysis
Other
ANSWERING SVCS
• Ruby Receptionist
MARKETING SVCS
• Email Drip
• Website design
• Content creation
EXPENSE MGMT
• Wireline
• Mobility
PHYSICAL SECURITY
• Video Surveillance
• Access Cards
