TRITON COMMUNICATION

Stop Losing Customers to Missed Calls and Clunky Communication

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What is UCaaS?

UCaaS refers to a cloud-based phone system that allows users and administrators to easily access collaboration tools with unparalleled redundancy. A suite of cloud-based collaboration tools, in a single pane of glass, including:

Voice

Chat

MEssaging

(SMS & MMS)

VIDEO

Fax & eFAX

Teams Integration

Why buy a UCaaS Solution over a legacy on-premises phone system (PBX)?

Cost-effectiveness: 

UCaaS eliminates the need for upfront hardware and software purchases, instead offering a subscription-based model that spreads out costs over time.

Scalability:

UCaaS easily adapts to changing business needs, allowing you to add or remove users without the hassle of adding or removing physical equipment.

Accessibility:

UCaaS enables seamless communication from anywhere, as users can access their phone system and other communication tools through any device with an internet connection.

How does a UCaaS system work?

01

Users access the UCaaS platform through a web browser, desktop/laptop client, or a mobile app.

02

The platform connects to the UCaaS provider’s highly available cloud servers.

03

The cloud servers handle all communication and collaboration functions, such as making and receiving calls, hosting video conferences, integrating with other systems, and sending instant messages, including internal chats and SMS/MMS.

04

Users can access their UCaaS features from anywhere, in a secure environment, as long as they have an internet connection.

UCaaS Benefits:

50%

Companies switching to UCaaS see an average 50% reduction in total communication costs (lower hardware, maintenance, PSTN lines)

75%

75% of employees rate teamwork and collaboration as “very important” in their roles.

70%

Nearly 70% of companies offered work-location flexibility in 2024; UCaaS supports that by enabling access on any device from anywhere.

45%

With UCaaS + CCaaS integration, companies reduced call-handling time by up to 45%.

Every dropped call or delayed response costs you more than just time — it costs customer trust.
Without the right tools, your competitors will deliver faster, friendlier service and win your customers away.

With Triton, you’ll never have to worry about that again.

WE'VE GOT YOUR BACK.

We’ve been helping Southern California businesses communicate clearly for more than 40 years.
Our team understands what it’s like to manage growing customer expectations with tools that can’t keep up. That’s why we built our Unified Communication & Collaboration (UC&C) platform — a VoIP-based system designed to make great customer experiences effortless.

Here’s how we help you turn communication chaos into customer satisfaction:

  1. Book a Demo – See how Triton’s VoIP and UC&C platform works in real time.
  2. Get a Custom Plan – We’ll tailor a solution around your team’s size, goals, and workflows.
  3. Deliver Better CX Every Day – Communicate seamlessly across devices, locations, and departments.


Request a Demo